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Standard Life is one of the leading mutual financial service companies in the world and Scotland's largest private employer.
Standard Life has been looking after its customers for over 180 years, building assets under management which are worth more than the combined market value of Shell, Reuters, Tesco, Cadbury Schweppes and Marks & Spencer.
The Standard Life insight team is legitimately an industry pioneer in the use and deployment of technology to further the value of customer research and insight.
Nunwood has partnered Standard Life in the development of online insight management systems for over 3 years.
There are now over 10,000 people at the company that use Fizz to access business and customer information.
The basic principles of adopting Fizz technology were founded in the increasing difficulty of communicating to the right people in time in a rapidly expanding workforce.
Additionally, with the volume of insight activity at the company and its dependence on it, the ability to manage, track and respond to internal enquiries and requests was at best becoming impossible.
One the major concerns of the team was how the vast amount of relevant historic information was to be transferred to an online system. “We basically took care of all historic information” says James Heywood, Fizz Developer at Nunwood. “Our software can find and categorise files automatically and upload to Fizz”
With the hassle of how to get back data and documents onto the system removed, the Insight Team at Standard Life were able to focus on the design and functionality of Fizz to suit their specific requirements.
