Scenario 2:
I want to find all of the latest documentation on Customer Satisfaction .
Reality: I need to trawl through my shared network drives and look for anything with satisfaction in the title.
Fizz reality: From one simple search box you can search all of the documents (questionnaires, reports, video footage, costs etc) within the system, having results returned ranked by relevance, date or title.
Scenario 3:
I can find similar information, but I still need to keep up to date with any new information within this subject area without having to ask or wait for it.
Reality: You need to rely on the people facilitating the knowledge to update you on their progress and deliver reports to you.
Fizz reality: Fizz allows you to save searches, select to be alerted on particular projects\documents and automatically delivers new information directly to your inbox. This pro-active alerting mechanism runs on an hourly, daily or weekly basis delivering one simple e-mail with single click access to the latest information added.
Scenario 4: I have received a request for the latest agency debrief, I need to locate this and send it out via e-mail.
Reality: I need to contact the agency to get the latest version of the presentation. My project manager there is out of the office and it is too big to e-mail.
Fizz reality: Once you have located the presentation within Fizz, you can setup an alert for the user so any changes to a project are e-mailed to them directly, taking the responsibility away from you as a research owner.
The e-mail will offer the user a download link, so they can obtain a copy of the file without having to force it through the company e-mail system.
luke@nunwood.com
